Contracts
Inceptia
Inceptia is a nonprofit organization with more than 40 years of experience supporting colleges and universities nationwide. The contract provides a comprehensive suite of higher education solutions designed to support students from enrollment through repayment. Services include FAFSA verification, SAP appeals and professional judgment support, financial literacy programs, enrollment and re-enrollment outreach, institutional balance outreach, repayment counseling, and default prevention. Inceptia’s student-first approach combines personalized outreach, compliance-focused processes, and scalable support services to help institutions improve student engagement, reduce administrative burden, and strengthen student success outcomes.
- Full student lifecycle support from enrollment through repayment
- Single nonprofit provider covering all awarded contract solution areas
- More than 40 years serving higher education institutions nationwide
- Student-first model focused on institutional and student success outcomes
- Enrollment, re-enrollment, and stop-out student outreach solutions
- Personalized repayment counseling and default prevention outreach programs
- FAFSA verification and compliance-focused financial aid support services
- Financial literacy platform aligned to key student lifecycle milestones
- SAP appeals and professional judgment workflow management tools
- Scalable technology-enabled services supported by experienced outreach counselors
ReUp
ReUp Education, Inc. delivers enrollment management and student retention outreach services focused on stopped-out and non-completing adult learners in higher education. The E&I contract covers data-informed outreach, multi-channel engagement, application support, and success coaching both before and after re-enrollment. Services are delivered directly by ReUp and are designed to integrate with existing institutional workflows, supporting re-enrollment and persistence efforts at scale.
- Focused exclusively on stopped-out and non-completing adult learners
- Personalized success coaching model, not call-center outreach
- Predictive analytics used to prioritize outreach and student support
- Multi-channel engagement including phone, text, email, and digital outreach
- Post-re-enrollment coaching to support persistence and completion
- Scalable, turnkey service delivered directly by ReUp staff
- FERPA-aligned data handling and secure data exchange processes
- National coverage supporting institutions of all sizes
Ascendium Education Solutions
Ascendium Education Solutions, Inc. is a nonprofit, national provider of student financial education and repayment support services with more than 57 years of experience partnering with higher education institutions. Under this E&I contract, Ascendium helps colleges and universities proactively manage student loan repayment risk through student loan education, debt management and default prevention services, personalized repayment counseling, and targeted student engagement and communication strategies. Delivered through Ascendium’s Attigo® product suite, these services are purpose built to support institutions across the full student lifecycle—from enrollment and borrowing through repayment and successful loan outcomes.
- Mission-driven nonprofit focused on higher education and student success support
- Live, personalized student loan repayment counseling that reduces borrower confusion and school risk
- Services aligned with federal student aid compliance requirements
- National service coverage for colleges and universities
- Discounted contract pricing available across all included solutions
- Cohort Catalyst®: Targeted outreach and counseling to prevent student loan delinquency and default
- Cohort Analyzer®: Actionable cohort analytics to identify and manage repayment risk early
- College Cost Meter®: Personalized, school-branded student debt and borrowing communications