Turnstone

Local Steelcase Authorized Dealer

Once a local Steelcase dealer has been determined, all orders for Steelcase and their Design Partner companies are placed directly with the dealer.

Turnstone is available as part of E&I’s ESM and JAGGAER offerings.

When requesting a quote from a Steelcase dealer or placing an order, be sure to identify yourself as an E&I Member and always reference CDA#07Z00800 to access E&I pricing.

Net 30 Days – For large orders, members may be invoiced up to 40% at the time of order, 50% at delivery and 10% balance upon completion of installation.

Local Steelcase Authorized Dealer

Deliveries, title, and risk of loss shall be DDP, member’s designated location. Freight is included in the product price with the following exceptions:

• Additional charges may apply for deliveries beyond fifty (50) miles from the participating dealer’s location
• Deliveries to Alaska and Hawaii, where additional freight charges apply and will be quoted upon request

Selection of a carrier for shipment will be at Steelcase and/or participating dealer option unless otherwise determined by mutual agreement of Steelcase, participating dealer, and member.

R/A Required

Note: No returns allowed on PolyVision product:

ORDER CHANGE NOTICE: Steelcase and/or participating dealer agree to accept cancellation or changes of any order without charge provided that any such request is received by participating dealer in writing and transmitted to manufacturer within the following applicable cancellation timeframe:

• Steelcase Steel – four weeks prior to the acknowledged ship date
• Details – earliest of the date which is 10 days after Detail’s receipt of order, or actual shipment of the order by Details
• All other Steelcase Inc. entities – five 5 weeks prior to the acknowledged ship date

The following are not subject to cancellation or changes without charge:

• Special products
• Products using customer’s own material (“COM”) or customer specified materials (“CSM”)
• Quick ship orders
• Large orders
• Wilkhahn and Werndl Emerge

Participating dealer owns identification and resolution of freight damage issues for orders in which the dealer is performing installation. For drop ship, member has ten (10) days in which to identify and report damage to participating dealer.

Manufacturer’s Limited Lifetime Warranty

Contact your local authorized dealer or your Member Relations Executive.

Member and participating dealer should negotiate mutually agreeable terms of installation acceptance prior to order placement.

General provisions may apply when delivery and/or installation occur by a participating dealer. Additional cost may apply and requires advance written approval by the member.