Wheels is a shared electric mobility company providing a safe, accessible form of micro transportation with five points of contact that makes getting around campus easier than ever. Supported by a dedicated team, the Wheels contract includes no upfront or ongoing maintenance costs to members, as usage fees paid for by riders.
Wheels Labs, Inc. provides innovative micro transportation devices that are similar in size to an electric scooter, but with five points of contact: two hands, two feet, and a seat, as well as a clean helmet and fourteen-inch wheels for enhanced safety and stability. All devices feature self-cleaning surfaces on the handlebars that are activated by sunlight, continuously breaking down contaminants on the microscopic level.
E&I contract documentation available on this site is being provided for use by E&I members only and shall not be distributed and/or shared outside a member’s institution. Sharing of contract documentation outside the membership of the Cooperative is detrimental to its members and the Cooperative, as it impacts E&I’s ability to negotiate and maintain competitive agreements.
Complete the Letter of Participation to sign up for our Wheels contract.
Supplier
Contact Nathan Huber at Wheels
P: 214.794.5744 | nhuber@wheels.co
Contact Daniel Bornstein at Wheels
P: 774.273.2410 | dbornstein@wheels.co
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Defective Material/Claims: If there is a service issue, riders can reach out to the local service team. Users and other community members can report issues related to unsafe or improperly parked devices directly to the Customer Support Team by calling or texting the 24/7 hotline: 888.240.7120, using the in-app chat via support@wheels.co, or completing the online form available at wheels.co. Information on how to contact the support team is visibly displayed on every device and Customer Service responds to every inbound report.
Implementation Manager will coordinate with member on vehicle delivery at no additional cost
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