Wheels Labs, Inc. is a last-mile shared electric mobility company providing a safe, accessible form of micro transportation that makes getting around campus easier than ever. Wheels devices are similar in size to an electric scooter, but offer five points of contact: two hands, two feet, and a seat, providing enhanced safety and stability.
With a low center of gravity, Wheels devices are seated and have fourteen-inch wheels to provide stability for navigating uneven surfaces. To ensure safety compliance, each vehicle provides a clean helmet for every use with operation system connectivity. All devices are also equipped with self-cleaning surfaces on the handlebars, which are activated by sunlight to continuously breakdown contaminants on the microscopic level.
Contract Highlights:
- No upfront cost or ongoing maintenance costs to members
- Transparent pricing structure allows users to ride worry-free
- Built and designed with the highest standard of safety in mind
- Usage fees paid for by individual riders
- Customizable speed limit, no ride, and no parking zones
- Includes launch plan and implementation manager
- Local Operations Service Team offers dedicated support
- Shared reporting for aggregated ride and trip data
This Lead Public Agency (LPA) agreement is adopted from the University of California, Los Angeles RFP #MMTHO-SS-042519.
More Information
For more information, contact your Member Relations Representative or Paul Harris, Business Development Manager, Athletics, Culinary & Travel at pharris@eandi.org.
Getting Started
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Ordering Information
| Contract Effective Dates : | You must log in to access this information. |
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| Place Orders With : | Contact: Wheels
Katelyn Bushey: kbushey@wheels.co
Daniel Bornstein: dbornstein@wheels.co
Phone: 774-273-2410 |
| Federal ID Number : | 83-1714119 |
| Credit Cards Accepted : | Master Card, Visa, American Express, Discover |
| Min. Order : | None |
| Payment Terms : | “Pay-as-you-go” no invoicing to the Institution Required |
| Invoicing By : | Wheels Labs, Inc.
“Pay-as-you go” model |
| Delivery Terms : | Wheels Implementation Manager will coordinate with Institution on vehicle delivery, no additional cost |
| Claims : | Defective Material/Claims
If there is a service issue, riders can reach out to the local service team. Users and other community members can report issues related to unsafe or improperly parked devices directly to the Customer Support Team by calling or texting the 24/7 hotline: 888-240-7120, using the in-app chat via support@wheels.co or completing the online form available at wheels.co. Information on how to contact the support team is visibly displayed on every device and Customer Service responds to every inbound report. |
| Request Literature : | Contact: Paul Harris, Business Development Manager, Athletics, Culinary & Travel at pharris@eandi.org. |
| Contract Number : | CNR01514 |
| RFP Number : | UCLA RFP# MMTHO-SS-042519 |
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