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Kevin Carlsten
Chief Revenue Officer, Engagement, E&I
Kevin joined E&I in 2024 as Chief Revenue Officer, Engagement bringing his many years of executive leadership experience in driving growth and building high-performance teams in the education sector and technology sectors. At E&I, he leads sales, marketing and customer support efforts, ensuring alignment across all revenue-generating activities while fostering a culture of excellence that aligns with the Cooperative’s values as a Deliberately Developmental Organization.
Kevin’s roots in education go back to college, where he helped found an educational consulting practice focused on supporting college admissions and success for underserved students. Following his experience growing several technology and services businesses, Kevin returned to the realm of higher education at Elsevier, a leading global information analytics company specializing in research and health care information solutions that advance science and improve health outcomes. During his time there he held several strategy and go-to-market leadership roles across Elsevier’s Academic & Government business.
Kevin most recently served at Cengage, a leading education technology company serving the higher education, K–12, professional, and library markets, equipping millions of students with skills and competencies needed to advance their careers and improve their lives. As Vice President of Channel Strategy & Operations, Kevin led the strategy and execution of distribution for Cengage products across the complex Higher Ed ecosystem. Then as Senior Vice President and General Manager of the Higher Education Institutional business, he had full P&L responsibility across strategy, marketing, sales, product, and operations, resulting in the highest growth business unit in Cengage’s Higher Ed business.
Kevin is passionate about empowering people to be their best and make a meaningful impact on the world. He holds a BA from the University of Pennsylvania and an MBA from Columbia University.
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Chief Revenue Officer, Growth & Engagement
Vice President, People
Jeannine Del Pozzo is the Vice President, People at E&I Cooperative Services, with over 20 years of human resources experience and a master’s degree in organizational management.
In this role, she is responsible for developing and executing strategies that support the Cooperative’s people and align with its overall strategy. She applies her passion for employee well-being and high engagement while creating a culture of excellence, inclusivity, and continuous growth and development.
Jeannine has a strong belief that if you take care of people, they will take care of you. She has applied this focus when dealing with every aspect of human resources throughout her career, including talent management, benefits administration, policy administration, employee relations, compensation, performance management, and culture development.
Prior to joining E&I, Jeannine worked for Widex Hearing Aid Company as an Operations Supervisor and Human Resources Generalist. During this time, she learned the importance of knowing how the company works so you can support the people that make it successful.
Jeannine enjoys spending time with her husband and two daughters, her family, and friends. She loves being outdoors and is passionate about giving back to local communities. She supports charities that help children in need and is a proud co-founder of the YOLOStrong Foundation.
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Vice President, People
Sean Esbjörn-Hargens
Chief People & Culture Officer
Chief People & Culture Officer of E&I Cooperative Services, Sean Esbjörn-Hargens is a global thought leader in integrative approaches to education that combine innovative learning design with holistic human development. Sean joined E&I in January 2025, after serving as an external consultant and executive coach to E&I for five years. Sean’s focus at E&I is on advancing the Cooperative’s mission of developing its unique “Better Together” culture and in the process showcasing E&I as an inspiring example of being a Deliberately Developmental Organization.
Throughout his academic career Sean has designed and served as a program director of various graduate certificates and programs at John F. Kennedy University, Fielding Graduate University, and the California Institute for Human Sciences. He has authored numerous articles and books including Integral Education: New Dimensions of Higher Learning. He has supported integral education initiatives around the world. He continues to teach graduate courses in adult development, the science of meditation, integrative metatheories, and organizational design and leadership.
Sean is passionate about creating organizational cultures where everyone is growing professionally and personally. He holds a PhD in Adult Development & Consciousness from the California Institute of Integral Studies.
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Chief People & Culture Officer
Vice President & Controller, Finance
Chris Fehn is the Vice President & Controller, Finance at E&I Cooperative Services. In this role he is responsible for leading the finance department including all internal and external reporting, cash management, tax and regulatory compliance, and business planning. His primary focus is to ensure the finance function is well positioned to support E&I and its members as the cooperative enters its next growth phase.
Chris brings over 25 years of accounting and finance expertise in various industries, such as manufacturing, service, and distribution. Before joining E&I, Chris successfully led accounting teams at Computer Sciences Corporation, MBS Multimode, Miltex Instrument Company, and Country Life Vitamins.
Chris is a graduate of the University of Houston with a BBA in Accounting. He lives on Long Island with his wife and two children and enjoys spending time outdoors, at the beach, fishing, cheering on his favorite sports teams, and watching his daughter swim competitively.
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Senior Vice President, Finance
Chief Executive Officer
Chief Executive Officer of E&I Cooperative Services, Eric Frank is an entrepreneurial leader with a passion for education and a firm belief in the power of collaboration and cooperation. Eric joined E&I in March 2020 with a focus on advancing the Cooperative’s mission of helping members save time and money while increasing the value of services delivered to various stakeholders.
Eric began his career in the educational content and technology sector, selling college textbooks through Cengage Learning. He then moved into product development, marketing, and executive leadership roles within Pearson Education. From there he created, built, and led two technology-related companies in the education space: FlatWorld Knowledge, where he was Founder, President & Chief Marketing Officer from 2007-2012; and Acrobatiq Inc., where he served as CEO and Founder from 2013-2018. Most recently Eric served as the Vice President, General Manager of Vital Source Technologies, LLC.
Eric is currently an Advisor to the Center for Educational Technology in Tel Aviv, Israel. He holds a BA in English from the University of Massachusetts, Amherst.
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Chief Executive Officer
Senior Vice President, Marketing
Connect with Sheila
LinkedIn
Senior Vice President, Marketing
Vice President, Community Engagement & Education
Casey Laurienzo is the Vice President of Community Engagement & Education at E&I Cooperative Services where she leads initiatives that connect and empower educational institutions nationwide. An accomplished leader with over 15 years in contracting and procurement and more than 15 years in project and process management, Casey’s career spans education, state government, and corporate sectors. She began her career in the university environment before joining E&I, bringing a deep understanding of campus needs and opportunities.
Casey holds a B.A. in Communication and a Juris Master from Florida State University, along with certifications as a Project Management Professional and Gallup Strengths Coach. She recently completed a Certificate of Specialization in Leadership and Management from Harvard Business School Online and is currently pursuing a PhD in Leadership Studies at the University of the Cumberlands.
Outside of work, Casey loves yoga, board games, tacos, public advocacy, and works from her home office in Florida.
Senior Vice President, Member Engagement
James has worked with E&I since 2013, leading the Inside Member Representative team to support engagement with small and/or rural member institutions. In 2021 he led the newly formed Member Success department, where he and the team created new processes for improving the member experience and helping members maximize the value they receive from the Cooperative. As the Senior Vice President, Member Engagement, James and his team lead the strategy for Sourcing Consultants, Business Development, and Member Success teams to help all members leverage the benefits of E&I and maximize savings and value for their institutions.
In his free time, James enjoys playing music, hiking, reading, and spending time with his family.
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Senior Vice President, Member Engagement
Chief of Staff
Eric joined E&I Cooperative Services in 2018 and serves as the Chief of Staff, acting as a strategic partner to the Chief Executive Officer and Executive Team. In this role, he helps translate enterprise strategy into execution by strengthening alignment, focus, and follow‑through across the organization.
Throughout his time at E&I, Eric has held a range of progressively senior roles spanning sourcing, analytics, product management, and operations. Most recently, he served as Director of Sourcing Operations. This progression has given him a deep understanding of E&I’s sourcing lifecycle, data capabilities, and cross‑functional operating model.
Chief of Staff
Chief Legal Counsel, General Counsel
In this role, Aimee serves as E&I’s Chief Legal Counsel, General Counsel, overseeing all legal aspects of the cooperative’s operations. Aimee helps to manage legal risks, ensuring regulatory compliance, and provides strategic legal guidance to the executive team and the Board of Directors. She works closely and collaboratively with external legal counsel to manage legal matters and represents E&I in industry associations, legal forums, and community engagements. In addition, Aimee assists with RFP and contract development, contract negotiations, dispute resolution, governance matters, and regulatory advocacy, ensuring the cooperative’s interests are protected while supporting its mission and goals.
Aimee joined E&I in May 2023 after ten years in the Office of the Vice President & General Counsel at Indiana University, most recently serving as Senior Associate General Counsel. Her primary areas of practice included student affairs, public safety, and athletics. She also helped monitor and ensure institutional compliance in a variety of areas, including Title IX and the Clery Act, and closely managed litigation with outside counsel. Over the course of her tenure at IU, Aimee advised a variety of university constituents, dedicating her efforts to providing practical and principled legal advice, while working collaboratively with key leaders and campus partners to help advance the mission and initiatives of the University.
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Chief Legal Counsel, General Counsel
Senior Vice President, Operations
Erin is the Senior Vice President, Operations at E&I Cooperative Services. In this role, she is responsible for the Cooperative’s eProcurement initiatives, and our Strategic Spend Assessment (SSA) service. She also applies her expertise to sourcing analytics, benchmarking, and member pricing reviews, as well as bringing new innovative products to market.
Erin has over 20 years of supply chain experience in both public and private sectors. Prior to joining E&I, she was the Executive Director of Information, Analytics & Systems for Procurement Services at the University of California (UC) system. During her 10 years at UC, she established and executed strategic plans for systemwide procurement technology and procurement business intelligence functions. She also spearheaded the development of a systemwide savings program, including normalized definitions, processes, and software development which has captured $2 billion in savings since its inception.
In her spare time, Erin loves escaping to the mountains and spending time in the Napa Valley. You can usually find her working on a home improvement project and providing recommendations to her valued guests as an AirBnB Superhost.
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Senior Vice President, Operations
Chief Product & Sourcing Officer
Peter Ucovich brings decades of experience leading and transforming sourcing and supply chain teams across diverse industries to his role as Chief Procurement Officer at E&I Cooperative Services. He joined the Cooperative in April 2025 with extensive procurement expertise and a focus on delivering strategic value to E&I’s members.
Throughout his career, Peter has worked with leading organizations including Target, Tesla, WeWork, the University of California, and Verizon. He has led global teams of up to 600 professionals and overseen over $17 billion in annual spend, driving improvements in procurement operations, supplier strategy, and overall efficiency.
At E&I, Peter is responsible for leading the sourcing function, shaping the overall strategy, and ensuring alignment across the organization. His work focuses on maintaining a compliant procurement process while delivering high-quality contract solutions through strategic engagement and in-depth market analysis.
Peter holds an MBA from the University of California, Davis. Outside of work, he enjoys playing games and sports, hiking, dining, and traveling.
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Chief Product & Sourcing Officer