Contract Number: EI00237 |
RFP or Project Number - Name: EI00155 - Visual Display Products & Equipment |
Agreement Type: Competitive |
Contract Effective Dates: 10/15/2022 - 10/14/2027 |
The Ghent contract provides white boards, glass boards, display cases, space division furniture, and partitions that enhance educational spaces for communication, collaboration, and learning. Because all Ghent products are carefully constructed with durable materials, E&I members benefit from products that are guaranteed to last for years to come.
With more than 40 years of crafting innovative and customizable products, Ghent specializes in creating blended solutions for education spaces. Products are delivered on time and hassle-free, with experience backed by exceptional customer service.
Contract Highlights
- Over 95% of products made in the USA
- Industry leading warranties
- Dedicated Account Manager
- Design Team for custom orders
- Quick Ship program: 90% of products ship within 10 days or less
More Information
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Ordering Information
Contract Effective Dates : |
10/15/2022-10/14/2027
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Contract Renewals : |
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Place Orders With : |
Contact Ghent 2999 Henkle Drive, Lebanon, OH 45036 P: 800.543.0550
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Federal ID Number : |
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Credit Cards Accepted : |
American Express, Mastercard, Visa |
Payment Terms : |
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Invoicing By : |
Ghent Manufacturing
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Delivery Terms : |
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Return Policy : |
Prior to a product being returned and credit issued, a return authorization number must be obtained from Ghent Customer Service. Return authorization numbers expire 30 days from the date issued. Return authorization is not issued for merchandise after 90 days from the date of invoice. All returns are subject to a 25% restocking fee. All merchandise must be returned freight prepaid. All merchandise must be in resaleable condition. Collect shipments are not accepted and will be refused. No credit will be issued for abused or customer damaged merchandise. Custom orders, Health & Safety products, PDQ series, horizontal sliders, headliner series boards, Deco Aurora series and fabric board, and vinyl boards are not returnable.
Ghent endeavors to expedite all orders to customers as quickly as possible. Most products are made to order and therefore orders can only be cancelled within 24 hours of receipt of order. After 24 hours, orders can only be cancelled at Ghent’s consent. If a request for cancellation is made after the 24-hour period, a return freight charge and 25% restock fee may apply.
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Claims : |
Supplier replaces and ships out 90% of products under warranty claims in under 48 hours. Custom products and a few select lines will be expedited to decrease lead times for any defects found under warranty standards.
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Warranty : |
50-year warranty for glass boards, porcelain whiteboards, and hygienic whiteboards. 10-year warranty for bulletin boards, conference cabinets, Ghent graphic whiteboards, message centers, mobile glassboards, non-magnetic whiteboards and partitions. 1-year warranty on back–to-work partition extenders, tablets and clear mobile dividers. Limited Lifetime Warranty on Waddell display and space division furniture. Limited Lifetime Warranty on VividBoard graphic whiteboards, glassboards, and mobiles.
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Contract Number : |
EI00237 |
RFP Number : |
Competitive Solicitation RFP #EI00155 |
Note: When placing orders, please identify yourself as an E&I Member. The information contained herein is confidential and proprietary to E&I and its members and is not to be shared with any third party.
All pricing and contract terms are strictly confidential and recipients are not authorized to disclose such information to competing suppliers or use it in negotiations with existing or potential suppliers.
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