Henry Schein, Inc. – Dental Supplies

To participate in the E&I contract, simply set up a new account or convert your existing accounts by submitting an online application. A Henry Schein Dental Representative will be in contact with you shortly after submission to discuss specific needs of your program.

Once your accounts have been set up on the E&I program,

Place orders with:
Supply & Consumables
Henry Schein, Inc.
135 Duryea Road
M-460
Melville, NY 11747

Phone: 800-851-0400, 8 a.m. – 8 p.m. ET
Fax: 877-350-7890
dentsm@henryschein.com.

For Customer Service, call 800-472-4346 or email custserv@henryschein.com.

Dental Equipment:
Effective February 1st, 2016 the Henry Schein Dental agreement now allows E&I Dental Members to purchase Dental Equipment. Orders must be quoted and processed by Ryan Finnegan in order to be eligible for E&I pricing and annual rebate.

Ryan Finnegan
Dental Equipment Bid Manager
Henry Schein Dental Special Market
Phone: 414-290-2531
Fax: 414-290-2560
E-mail: Ryan.Finnegan@henryschein.com

Equipment orders are subject to shipping, handling, installation, or other fees. Equipment purchases (not including the aforementioned fees) will count towards the Dental member’s annual volume commitment under this agreement.

Henry Schein Dental is available as part of E&I’s JAGGAER and ESM offerings.

Net 30 days

Henry Schein Dental

F.O.B. Destination, freight prepaid and allowed.
Hazardous materials charges will apply where applicable.
Expedited Shipping available at additional cost, contact Henry Schein Dental for quote.

Equipment orders are subject to shipping, handling, installation, or other fees. Equipment purchases (not including the aforementioned fees) will count towards the Dental member’s annual volume commitment under this agreement.

Henry Schein Dental CANNOT ACCEPT ANY RETURNS WITHOUT PRIOR AUTHORIZATION.

To arrange for a return, simply call Henry Schein Customer Service at: (800) 472 – 4346.

The following conditions must be complied with:

• All returns must be accompanied by a copy of your invoice and a reason for the return.
• Merchandise must be returned in its original container, unmarked, and properly packaged.
• Returned products must have been purchased within the previous thirty (30) days. Any returns past thirty (30) days are subject to a restocking fee.

Exceptions:
The following special, customized, or government-regulated items are not returnable:

• Immune globulin products
• Special order items (products that we do not ordinarily stock)
• Personalized and imprinted items
• Opened computer hardware and software
• Controlled drugs
• Hazardous items
• Expired products
• Items that cannot be returned to the manufacturer
• Any item marked non-returnable

Shortages or errors in shipments must be reported within seven (7) days of invoice date to receive credit (if applicable).

Members should refuse delivery on any visible damage. In the event of concealed damage, contact Customer Service 800-472-4346 or custserv@henryschein.com. Defective merchandise will be returned to Henry Schein for replacement, repair, or refund.

Manufacturer’s Warranty will apply. Warranty terms differ by manufacturer; Henry Schein will assist you with all warranty issues.

After a warranty period has expired, Henry Schein offers ProRepair Service. ProRepair, is a manufacturer authorized service. All ProRepair in-house repair services provided under this agreement will be discounted 10% off current retail prices. All ProRepair manufacturer repair services provided under this agreement will be discounted 5% off current retail prices.

Samples, product demonstrations and literature can be requested and will be handled on a case-by-case basis by Henry Schein Dental.