E&I’s competitively solicited Interface contract is a global flooring company specializing in carpet tile and resilient flooring, including luxury vinyl tile (LVT) and nora® rubber flooring. We help our customers create high-performance interior spaces that support well-being, productivity, and creativity, as well as the sustainability of the planet.
With our Carbon Neutral Floors™ program, all Interface carpet, LVT, and rubber is carbon neutral across the entire product lifecycle. Pair that with our ReEntry® flooring recycling program, and Interface has your new flooring and your old flooring covered.
Contract Highlights:
The entire line of Interface carpet tiles and modular resilient flooring (LVT)
All products are sold and serviced by authorized dealers or purchased directly from the manufacturer.
For more information about Interface’s Level Set Collection, check out the video below:
As per the material requirements of the product ordered
Payment Terms :
Net 30 unless superseded by State Statute
Invoicing By :
Strategic Flooring Services Turnkey Dealer or the manufacturer
Delivery Terms :
30 to 45 Days, ARO
Return Policy :
All returns must be authorized in advance by calling 800-336-0225 ext. 6264.
No returns allowed after 90 days from the date of service.
25% of invoice amount will be charged for restocking/re-inspection process.
Member is responsible for all freight charges.
Interface will not accept returns of 50 square yards or less of customized products.
Credit for returns will be issued based on quality of return after inspection. Damaged products, products not labeled or identified, or products that have been installed will be deducted from pending credits.
Claims :
Contact Administrative Claims/Customer Service at 800-336-0025 ext. 6434. Carrier’s delivery receipts must be provided, clearly noting damage or loss.
Warranty :
Interface warrants its modular carpet products in accordance with the warranty terms for a period of 15 years from the date of invoice. A 20 year warranty is offered when used in classroom, corridor and offices in schools (K-12 and higher education).
All Interface and Heuga™ brand products are warranted against excessive surface wear, edge ravel, backing separation, shrinking, stretching and static electricity. Excessive surface wear means loss of more than 10% by weight of face fiber.
To locate a Dealer/Account Rep Locator, click here.
Note: When placing orders, please identify yourself as an E&I Member. The information contained herein is confidential and proprietary to E&I and its members and is not to be shared with any third party.
All pricing and contract terms are strictly confidential and recipients are not authorized to disclose such information to competing suppliers or use it in negotiations with existing or potential suppliers.
Contract documentation is solely available to E&I members when logged in. Please log in to view all contract documentation files.
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