Contract Number: EI00345
Contract Date: 09/15/2023 – 08/31/2028
Agreement: Competitive
Renewals: 1 5-year renewal remaining
eProcurement: N/A
RFP Number & Name: EI00215~2023RFP / Mental Telehealth Services


TimelyCare believes there is a need for a student virtual health and wellbeing platform that provides easy access to the best medical and mental health care, right when and how students need it. When students have the right support, their potential to thrive – physically, emotionally, and academically – grows exponentially. That’s why TimelyCare provides a range of mental and medical health services, available 24/7/365 and designed for the unique needs of college students.

TimelyCare focuses its business on virtual health and well-being for higher education students. Since its founding, TimelyCare has grown to partner with more than 1.5 million students at 250 public and private colleges and universities across the country to provide high-quality care to institutions and university systems of varying sizes, locations, and student populations. More than 225 full-time employees and a diverse network of contract providers are located across the United States and include licensed professional counselors, licensed clinical social workers, licensed marriage and family therapists, licensed clinical psychologists, physicians, and nurse practitioners.

Contract Highlights
  • Virtual student health resource providing mental health, medical, and psychiatry support.
  • Students outside US can access 24/7
  • TalkNow services, Peer Community, and digital self-care content in addition to scheduled health coaching services.
  • Resources available to students with minimal wait times.
  • Diverse, Highly Qualified Providers.
  • HIPPA Compliant and SOC 2 Type 2 Certified.

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