Contracts
Specialty Underwriters
Specialty Underwriters has provided equipment maintenance management services to higher ed and K-12 institutions, government bodies, financial institutions, pharmaceutical, and bio-tech organizations since 1982. SU is dedicated to analyzing the equipment maintenance needs of organizations to uncover opportunities to generate tangible hard and soft dollar savings, increase awareness of service levels from vendors, and lower administration costs – helping reduce and improve the workload of employees.
- Cost reduction off existing maintenance contracts
- Consolidation of equipment maintenance contracts (lab, IT, office automation)
- One point of contact through TELESERVE
- Use your vendor of choice
- Flexibility to add or remove anytime
- Online reporting
- In-house reimbursement
- SU pays vendors directly
Electronic Risks Consultants
Electronic Risks Consultants (ERC) provides a comprehensive equipment maintenance management program (EMMP) that consolidates service agreements into a single point of contact. ERC works directly with members in all areas of equipment maintenance, including laboratory, research, medical, information technology, general office, security, and all other major categories.
- ERC is not a subsidiary or broker agent
- Equipment covered across categories and departments, from communication and IT through scientific, industrial, office equipment, and more
- Benefits include agreement consolidation, vendor choice, and expanded coverage
- Flexible discount structure
Remi
Remi is a leading provider of data-driven service vendor and contract management for higher education, government, commercial, and healthcare organizations. Their solution unlocks value in equipment service contracts, improving productivity, uptime, and delivering hard cost savings averaging 25% over traditional models. Since 1998, Remi’s mission has been to empower customers with innovative cost-effective equipment-care solutions and quality service. Remi is ISO 9001:2015 and ISO 13485:2016 certified, reinforcing its commitment to operational excellence.
Remi provides a simpler, smarter approach to service and vendor management.
- Contract Consolidation: Streamline multiple agreements into one flexible Managed Service Agreement
- Simple Service Requests: Call or use Remi Online to activate Remi’s dedicated, stress-free Service Center of Excellence with 24-hour, live, weekday support
- Vendor Network Management: Remi schedules service with the best option available from your Vendors of Choice
- End-to-End Event Management: Remi maintains contact with client and vendor via phone or email status updates; order status for all requests is visible in a single, searchable view on Remi Online
- Service Documentation & Invoicing: Field Service Reports, vendor surveys, and invoicing are managed by Remi’s team and archived for easy access online
- Visual Analytics: Review corrective and preventative maintenance reports 24/7 on Remi Online and access program/asset/service KPI dashboards in the Online Service Scorecard
