|RFP or Project Number - Name:
683455 - Audio/Video Technologies, Solutions and Services
|Contract Effective Dates:
02/01/2021 - 01/31/2026
AVI-SPL is an industry-leading global provider of audio video technologies, solutions, and services, with 48 locations across the U.S. The company designs, integrates, manages, and supports onsite and cloud-based communications and collaboration technologies that enable educational institutions to better collaborate, communicate, and connect anytime, anywhere.
Through the E&I AVI-SPL contract, their experienced teams work hand-in-hand with you to create audiovisual (AV) and unified communications and collaboration (UC&C) solutions that are simple to use, scalable, serviceable, and measurable. AVI-SPL’s focus is to ensure that your institution is using the right technology to achieve your objectives now and into the future.
- Design/build methodology and consultative approach enables members to collaborate and help determine the best solutions and products to maximize value and ROI.
- Local support services are available for integrated spaces, voice, video, and headset purchases, including proactive monitoring.
- Technicians troubleshoot and maintain ownership of customer issues through resolution.
- Remote support is provided to ensure member satisfaction.
- Best-in-class experience with all interactions and engagements. Teams of experts are ready to meet any needs that may arise.
- Leader in innovative communications technology that has been unlocking business value for over 40 years
- Highly trained and experienced teams work hand-in-hand with institutions, providing the support you need when you need it
- Managed services include 24/7 onsite and remote technical support, help desk collaboration technology monitoring and management
- Creates and maintains lasting partnerships with members
- Understands the importance of ongoing technical support
- Takes the time to understand your past, present, and future initiatives and goals
AVI-SPL maintains certifications from numerous top-tier technology providers, including:
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