BlackBeltHelp is a premiere AI-powered Contact-Center-as-a-Solution (CCaaS) provider for students, faculty, and staff. Their solutions are designed to help higher education institutions unify all their applications into a single, easy-to-navigate, analytics-powered dashboard. SIMPLIFY, their integrated omnichannel platform, can provide live and automated AI-assisted support to students via chat, phone, email, and messaging. Members benefit from access to products and services at discounted rates, plus additional multi-year discounts and other value-add incentives.
Founded in 2003, BlackBeltHelp is a wholly owned subsidiary of CampusEAI, Inc. (a Minority and Women-Owned Business), BlackBeltHelp is the leading AI-powered Contact-Center-as-a-Service (CCaaS) provider in higher education, offering innovative solutions tailored to the unique needs of students, faculty, and staff, with a proven track record spanning over 17 years and serving more than 200 institutions.
The E&I Economic Benefit Model™ (EBM) is a powerful tool that your institution can use to measure and communicate the overall value of its procurement activities. This benefit is derived from three key areas:
Using the EBM, each of E&I’s more than 215 competitively solicited contracts have been scored with a Total Economic Benefit™ (TEB) to member institutions.
The TEB of this BlackBeltHelp contract is in the range of 3.0-10.0%.
Total Economic Benefit of this Contract:
3.0-10.0%
The Economic Benefit Model TEB is determined from baseline cost comparisons using historical data, competitive intelligence, market benchmarking, vendor quotes, and related criteria.
To learn more, visit EBM or contact your E&I Member Representative.
E&I contract documentation available on this site is being provided for use by E&I members only and shall not be distributed and/or shared outside a member’s institution. Sharing of contract documentation outside the membership of the Cooperative is detrimental to its members and the Cooperative, as it impacts E&I’s ability to negotiate and maintain competitive agreements.
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Complete and submit the BlackBeltHelp Statement of Intent form. A BlackBeltHelp representative will contact members in 2-3 business days to discuss needs and define the scope of work. (SOW). Contact your E&I Representative at any time for assistance.
Supplier
When ready to move forward, members will sign the BlackBeltHelp Scope of Work document to secure commitment and initiate services. E&I will also follow up to ensure successful enrollment.
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