Contract Number: CR001481
Contract Date: 08/15/2025 – 08/14/2030
Agreement: Competitive
Renewals: 5 1-year renewals remaining
Award Summary: Click RFP Number Field to view all awarded suppliers
eProcurement: N/A
RFP Number & Name: EI00351~2024RFP / Constituent Relationship Management (CRM) Platform & Related Services
Contract Availability: Higher Education; K-12

Ferrilli

The Ferrilli contract offers a full suite of CRM services, ERP & SIS support, comprehensive assessments, infrastructure & managed services, helpdesk services, and cybersecurity services. Members benefit from flexible invoicing, tiered discounts, dedicated support, and access to a tech-agnostic partner committed to measurable outcomes and satisfaction guarantees.

Ferrilli is a technology consulting firm with over 20 years of experience serving higher education. They specialize in helping colleges and universities enhance their IT infrastructure, streamline operations, and improve student outcomes. Ferrilli is 5-star rated and certified Salesforce partner with the expertise to support the top CRM solutions used in higher education, including Slate, Ellucian, Element 451, Anthology and Salesforce, while offering highly competitive rates.

Contract Differentiators
  • Delivers tailored IT consulting exclusively for higher education, focusing on outcomes over technology
  • Multi-certified implementation partner and consulting firm with deep expertise in ERP, CRM, and IT transformation
  • Competitive service rates, multi-year discounts, flexible pricing structures, and annual aggregate volume rebates
  • Five out of 5 stars rating on Salesforce AppExchange
  • Pricing based on discount off Ferrilli’s standard rate, with an annual increase cap 
  • Members may be eligible for annual rebates based on aggregate contract volume
  • Flexible staffing (Flexpert®) and a tech-agnostic approach that prioritizes outcomes over tools


More Information

Economic Benefit Model Statement

The E&I Economic Benefit Model™ (EBM) is a powerful tool that your institution can use to measure and communicate the overall value of its procurement activities. This benefit is derived from three key areas:

Using the EBM, each of E&I’s more than 215 competitively solicited contracts have been scored with a Total Economic Benefit™ (TEB) to member institutions.

The TEB of this Ferrilli contract is in the range of 9.9-11.3%.

ECONOMIC BENEFIT MODEL

Total Economic Benefit of this Contract:

9.9-11.3%

The Economic Benefit Model TEB is determined from baseline cost comparisons using historical data, competitive intelligence, market benchmarking, vendor quotes, and related criteria.

To learn more, visit EBM or contact your E&I Member Representative.

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