The GoTo contract offers Contact Center as a Service (CCaaS) solutions, featuring a customizable API-driven platform and comprehensive support services. E&I members can access GoTo’s cloud-based contact center and CCaaS solutions, enjoying seamless integration with various CRM platforms, real-time analytics dashboards, and attractive financial incentives.
GoTo offers a comprehensive solution for essential connections. They provide outstanding services for business communications and IT support software, ensuring seamless connectivity and support for employees and communities. With a zero-trust security architecture, 99.999% uptime, and round-the-clock dedicated support, GoTo has been renowned for its reliability and security since 2003.
Environmental, Social, and Governance program at GoTo- Learn more
The E&I Economic Benefit Model™ (EBM) is a powerful tool that your institution can use to measure and communicate the overall value of its procurement activities. This benefit is derived from three key areas:
Using the EBM, each of E&I’s more than 215 competitively solicited contracts have been scored with a Total Economic Benefit™ (TEB) to member institutions.
The TEB of this GoTo Communications contract is in the range of 8.0-35.0%.
Total Economic Benefit of this Contract:
8.0-35.0%
The Economic Benefit Model TEB is determined from baseline cost comparisons using historical data, competitive intelligence, market benchmarking, vendor quotes, and related criteria.
To learn more, visit EBM or contact your E&I Member Representative.
E&I contract documentation available on this site is being provided for use by E&I members only and shall not be distributed and/or shared outside a member’s institution. Sharing of contract documentation outside the membership of the Cooperative is detrimental to its members and the Cooperative, as it impacts E&I’s ability to negotiate and maintain competitive agreements.
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Complete and submit the GoTo Communications Statement of Intent form. A GoTo Account Executive representative will contact members in 2-3 business days to discuss needs and define the scope. Contact your E&I Representative at any time for assistance.
Supplier
When ready to move forward, members will sign the final GoTo quote or Statement of Work document that fully defines the full engagement. E&I will also follow up to ensure successful enrollment.
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Installation Included
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