This agreement helps institutions standardize IT service delivery on a proven platform while reducing administrative burden for procurement. Members can license ServiceNow through Kastech and engage implementation, health checks, and advisory services to align processes, integrate with campus systems, and improve end user experience for students, faculty, and staff.
Kastech Solutions provides higher education and K–12 institutions with ServiceNow IT service management (ITSM) licensing plus implementation, advisory, and support services. Through E&I, members can modernize ticketing and workflows across IT and extend enterprise service management to HR, facilities, and student services with a unified, cloud?based platform. Coverage includes core ITSM (incident, change, asset/CMDB, knowledge) and IT operations management (ITOM), delivered by an experienced ServiceNow partner.
The E&I Economic Benefit Model™ (EBM) is a powerful tool that your institution can use to measure and communicate the overall value of its procurement activities. This benefit is derived from three key areas:
Using the EBM, each of E&I’s more than 215 competitively solicited contracts have been scored with a Total Economic Benefit™ (TEB) to member institutions.
The TEB of this Kastech Solutions contract is in the range of 11.6-13.9%.
Total Economic Benefit of this Contract:
The Economic Benefit Model TEB is determined from baseline cost comparisons using historical data, competitive intelligence, market benchmarking, vendor quotes, and related criteria.
To learn more, visit EBM or contact your E&I Member Representative.
E&I contract documentation available on this site is being provided for use by E&I members only and shall not be distributed and/or shared outside a member’s institution. Sharing of contract documentation outside the membership of the Cooperative is detrimental to its members and the Cooperative, as it impacts E&I’s ability to negotiate and maintain competitive agreements.
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Complete and submit the Kastech Solution’s Statement of Intent form. A Kastech Representative will contact the member in 2 to 3 business days to discuss needs and gather details to prepare an SOW. Contact your E&I Representative for help at any time.
Supplier Direct
Once your institution decides to proceed, you’ll finalize the engagement with a Kastech Solutions SOW. After both parties sign the necessary documentation, Kastech Solutions will align your institution to the E&I contract. E&I will follow up to ensure successful enrollment.
Contact Kastech info@kastechssg.com to discuss scope and request a quote. Reference E&I Contract CR001526.
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Supplier certifies and warrants those Services provided under this Agreement will be provided in a competent and professional manner and in accordance with industry standards. This warranty shall be valid for ninety (90) days from performance of Services.
Kastech provides implementation services.
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