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Contract Number: CR001523
Contract Date: 04/01/2026 – 03/31/2031
Agreement: Competitive
Renewals: 5 1-year renewals remaining
Award Summary: Click RFP Number Field to view all awarded suppliers
eProcurement: N/A
RFP Number & Name: EI00389~2025RFP / IT Service Management (ITSM) Solutions
Contract Availability: Associations; Healthcare; Higher Education; K-12

TeamDynamix

TeamDynamix offers a no-code platform for ITSM/ESM and PPM/ITAM with AI-driven automation and integration. TeamDynamix provides all this in a single integrated platform that brings IT service management, project portfolio management, automation and AI, and asset management together in a solution that reduces administrative overhead and costs.

Economic Benefit Model | TEB = 0.7-12.7%
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TeamDynamix is a SaaS, Azure-Native platform that brings together IT Service Management (ITSM), IT Asset Management (ITAM/SAM), Conversational AI and AI Service Assist, Enterprise Integration and Automation (iPaaS), Service Management (ESM), and Project Portfolio Management (PPM). No-code reduces administrative burden and makes TeamDynamix easy to use and adapt to your specific needs. It has been a popular choice for Education because it offers ease of use, low administration, and pricing specifically tuned to the Education community.

Contract Differentiators
  • Platform is provided as an Azure SaaS solution – no need to manage software versions and provisioning
  • ITSM is ITIL-based with hardened security through Azure (SOC-2, HIPAA compliant)
  • AI from Microsoft is built-in to the platform, not bolted-on, so it works seamlessly
  • ITAM is based on number of hardware assets managed – no limit to the software or peripherals included for management on those devices
  • Connectors in iPaaS are no-charge and freely available through TeamDynamix library to support virtually any workflow
  • Workflows in iPaaS are based on end-to-end transactions (i.e., no limits to length, complexity, or number of connectors)
  • Administrators can control access down to the individual and services available to that individual
  • Forms and portals can be customized ad infinitum without incurring additional charges
  • Complimentary access to certified subject matter experts, engineers, and architects for ongoing guidance and support
  • TeamDynamix Service Engineers and certified Partner Service Providers all operate as an extension of your IT staff, from deployment through workflow development 
  • Smooth and seamless process to successfully implement, maintain, and upgrade your technological footprint

More Information

Economic Benefit Model Statement

The E&I Economic Benefit Model™ (EBM) is a powerful tool that your institution can use to measure and communicate the overall value of its procurement activities. This benefit is derived from three key areas:

  • Cost Reduction
  • Cost Avoidance
  • Incentives & Revenue

Using the EBM, each of E&I’s more than 260 competitively solicited contracts have been scored with a Total Economic Benefit™ (TEB) to member institutions.

The TEB of this TeamDynamix contract is in the range of 0.7-12.7%.

ECONOMIC BENEFIT MODEL

Total Economic Benefit of this Contract:

0.7-12.7%

The Economic Benefit Model TEB is determined from baseline cost comparisons using historical data, competitive intelligence, market benchmarking, vendor quotes, and related criteria.

To learn more, visit EBM or contact your E&I Member Representative.

Contract Documents & Updates

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