RFP Number & Name: LPA RFP#063022 / Commercial Kitchen Equipment with Related Supplies and Services
Stafford-Smith
The Stafford-Smith contract provides a one-stop shop for all foodservice equipment needs. E&I members benefit from this nationally recognized distributor’s unique combination of industry experience, strong purchasing power, and array of key services.
Stafford-Smith is a commercial foodservice equipment distributor with a proven track record of providing cost-effective food services equipment and supplies.
Contract Highlights
Member-specific inventory capabilities
Project management solutions
Job site installation
In-house CAD and design specifications
Warranty assistance programs
Member-specific websites and online ordering
Reporting capabilities
More Information
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The supplier shall accept the following as reasons for return or credit:
Product is defective or nonconforming
Product is incorrectly ordered or shipped
Product is received as an overage, or the order is duplicated and shipped in error and the overage is noted on the shipping document(s)
Product receipt is late or delayed, and because of this is deemed in good faith by the member to be unusable or no longer needed. Supplier and/or its agents will issue credit and waiver any claims against member.
Supplier shall not impose a restocking fee on member under the following circumstances:
Item is returned due to damage, incorrect product shipped, or supplier customer service order entry error
Inventory is returned within 24 hours of delivery
Inventory is returned but exchanged for other inventory
Restocking fees for all other reasons can be no greater than 10% of the value of the items needing restocking.
Warranty:
At a minimum, there shall be a three-year warranty from the date of delivery to include parts, labor, and travel. For third-party providers, the manufacturer’s standard warranty shall apply. Lifetime warranties shall remain in force regardless of whether the resulting agreement is still in place. Supplier shall offer an optional one-year warranty extension on all products. The same terms and conditions that apply to the standard warranty coverage shall apply during additional year of ownership if the extended warranty option is included in the original purchase.
Installation Info:
Specific to project an site needs
Shipping:
Varies by product, project specifications, and manufacturer lead times