Staples Contract

Staples is the world’s leading office products and solutions company, with 83,000 associates worldwide and offering more than 1 million products.

E&I members have access to the entire Staples portfolio of brands, including TRU RED™, NXT Technologies™, Coastwide Professional™, Union & Scale™, and Perk™. This agreement covers the office products and services your institution needs, including:

Office Products
Furniture & Related Services
Technology products & services
Facilities products & services (janitorial/sanitation)
Print products & services
Breakroom Supplies

Plus, get access to product specialists supporting each category who are prepared to provide you with member-specific pricing and customized online ordering. E&I members also benefit from financial incentives and rebates to support your bottom line.

Additional Benefits:

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Best-in-Class E-Commerce

Updated online look & feel
Deeper personalization options
Increased self-service tools
Next generation mobile
Buy online and pick up in stores

Customer Service Expertise

Highly trained representatives
One and Done program for resolution on the first call
Direct communication via live person – no robots!
Easy access to specialized representatives in technology, furniture, print & facilities solutions
E-commerce support team
Customer service support lines dedicated to enriching the user experience

Delivery Network

32 national fulfillment centers
Free next-business day shipping
Desktop delivery options
Flexible delivery options for specific requirements

Innovative Delivery

Logistics optimization
Fleet efficiency practices
Electric & hybrid trucks

Supply Chain Investments in Technology

- Improved order accuracy & delivery efficiency
- Automated robotic picking technology in fulfillment centers
- Upgraded delivery route optimization
- Least-cost route systems
- Package tracking solutions
Smart-Size Packaging
- - - Custom box size to order size
    - 20% improvement in box utilization
    - Minimum of 15% less corrugate
    - 60% fewer air pillows
    - 75% of distribution network utilizing smart-size packaging
Environmental Sustainability
- - - Approximately 10,000 environmentally-preferable products
    - E-commerce intelligence recommends sustainable products
    - Waste reduction & recycling programs
    - Strategic consultation & support
    - Reporting to quantify your campus or department environmental purchases & help identify opportunities for improvement

Meet the Staples Family of Brands:

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TRU RED™
From pens engineered to perfectly fit your hand to shredders so quiet you’ll barely hear them work, TRU RED delivers business essentials designed thoughtfully to work beautifully. Learn more.

NXT Technologies™
NXT Technologies offers office essentials such as 12-outlet surge protectors, no-hassle wireless chargers, crackle-free speakerphones, and more. Learn more.

Coastwide Professional™
Every Coastwide Professional™ cleaning product is built to spec and made for efficiency. Because you’ve got a job to do, a team to lead, and a standard to meet. Learn more.

Union & Scale™
Trendy or classic, collaborative or private, a single chair or an entire floor, Union & Scale™ will help you create the right spaces for your team. Learn more.

Perk™
Perk up your workplace with plates, cutlery, TP, sanitizer, and cleaning supplies. Learn more.

Staples Worklife is here to help you keep up with insights and ideas to transform your life at work. Discover the latest trends for the workplace, insights on productivity, and ideas to inspire your team, plus exclusive interviews with today’s trailblazers and more. Subscribe for free today.

Employee Safety, Free Shipping & No Minimums, and Managing High-Demand Items:

Staples is available as part of E&I’s ESM and JAGGAER offerings.

Did you know?
E&I and Staples also have a contract for Promotional Products.

This competitively solicited contract was based upon RFP #683267, issued by E&I with California State University participating as a public agency partner.

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More Information

Contact your Member Relations Representative or Joseph Castelluccio, Business Development Manager, General Products & Services.

Getting Started

Please fill out this short Letter of Participation. Processing this form may take 4 to 7 business days.

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Ordering Information

Contract Effective Dates :	You must log in to access this information.
Contract Renewals :	0 renewals remaining
Prices/Discounts :	You must log in to access this information.
Place Orders With :	For current Staples customers, contact your local account manager. For others, contact Shannon Bradford at Shannon.bradford@staples.com. Staples is available as part of E&I’s ESM & JAGGAER offerings.
Federal ID Number :	04-3390816
Credit Cards Accepted :	American Express, Discover, MasterCard, and Visa
Min. Order :	$50 minimum order required.
Payment Terms :	Net 30 Days, unless superseded by applicable law, 1% 10 prompt payment discount (excluding payments made via credit card or procurement card)
Invoicing By :	Staples
Delivery Terms :	Next day shipping for (in stock) orders received by 5:00 pm Monday-Friday desktop delivery available, FOB destination
Return Policy :	Members may call Staples customer service to request a return or use the no-hassle online return process. See Staples Quick Guide-Returns. The driver will pick up the return, typically in 1-5 business days. The credit will be issued 24-48 hours after returned product(s) is received.
Claims :	For claims information, please click here.
Warranty :	Click here for warranty information.
Request Literature :	Joseph Castelluccio Business Development Manager, General Products & Services jcastelluccio@eandi.org
Contract Number :	CNR01373
RFP Number :	683267
Installation Info :	Installation services are available for furniture and technology. Contact your Staples customer service representative for details.
Note: When placing orders, please identify yourself as an E&I Member. The information contained herein is confidential and proprietary to E&I and its members and is not to be shared with any third party. All pricing and contract terms are strictly confidential and recipients are not authorized to disclose such information to competing suppliers or use it in negotiations with existing or potential suppliers.

Success Stories

The University of Washington Promotes Supplier Diversity with Staples & Guy Brown

Sustainability

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