Staples is the world’s leading office products and solutions company, with 83,000 associates worldwide and offering more than 1 million products.
This agreement offers every office product you need to succeed including:
Office Products
Furniture & Related Services
Technology Products & Services
Facilities Products & Services (Jan/San)
Print Products & Services
Breakroom Supplies
Staples offers product specialists supporting each of the areas listed above. They are prepared to provide you with customer-specific pricing and customized online ordering. You also have access to a number of financial incentives and rebates to help with your bottom-line.
Staples has tailored solutions for all your needs:
Best-in-class E-Commerce – Updated online look and feel, deeper personalization options, increased self-service tools, next generation mobile, buy online and pick up in store options
Customer Service Expertise – Highly trained representatives, first-call resolution commitment, One and Done Program offering resolution on the first call, direct communication via live person (not automated), easy access to specialized representatives in technology, furniture, print and facilities solutions, e-commerce support team and customer service support lines dedicated to enriching the user experience
Delivery Network – 32 national fulfillment centers, free next business day shipping, desktop delivery options, flexible delivery options for specific requirements
Innovative Delivery – Logistics optimization, fleet efficiency practices, electric and hybrid trucks
Supply Chain Investments in Technology – Improved order accuracy and delivery efficiency, automated robotic picking technology in fulfillment centers, upgraded delivery route optimization, least cost routing systems and package tracking solutions
Smart-Size Packaging – Custom box size to order size, 20% improvement in box utilization, minimum of 15% less corrugate, 60% fewer air pillows, 75% of distribution network utilizing smart-size packaging, to date
Environmental Sustainability – Approximately 10,000 environmentally-preferable products, e-commerce intelligence that recommends sustainable products, waste reduction and recycling programs, strategic consultation and support, reporting to quantify your campus or department environmental purchases and help identify opportunities for improvement
Get tips and insights that will help your institution get things done on the Staples blog. Staples is available as part of E&I’s ESM and JAGGAER offerings.
Did you know? E&I and Staples also have a contract for Promotional Products. Learn more.
This competitively solicited contract was based upon RFP #683267, issued by E&I with California State University participating as a public agency partner.
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Getting Started
To request more information or to set up an account, please complete this online form. Processing this form may take 4 to 7 business days.
Staples is available as part of E&I’s ESM and JAGGAER offerings.
Federal ID Number :
04-3390816
Credit Cards Accepted :
American Express, Discover, MasterCard, and Visa
Min. Order :
$50 minimum order required.
Payment Terms :
Net 30 Days, unless superseded by applicable law, 1% 10 prompt payment discount (excluding payments made via credit card or procurement card)
Invoicing By :
Staples
Delivery Terms :
Next day shipping for (in stock) orders received by 5:00 pm Monday-Friday desktop delivery available, FOB destination
Return Policy :
Members may call Staples customer service to request a return or use the no-hassle online return process. See Staples Quick Guide-Returns. The driver will pick up the return, typically in 1-5 business days. The credit will be issued 24-48 hours after returned product(s) is received.
Installation services are available for furniture and technology. Contact your Staples customer service representative for details.
Note: When placing orders, please identify yourself as an E&I Member. The information contained herein is confidential and proprietary to E&I and its members and is not to be shared with any third party.
All pricing and contract terms are strictly confidential and recipients are not authorized to disclose such information to competing suppliers or use it in negotiations with existing or potential suppliers.
