Staples Contract | E&I Cooperative Services

Contract Number: CNR01373	RFP or Project Number - Name: 683267 - Office Products, Supplies & Solutions
Agreement Type: Competitive	Contract Effective Dates: 04/01/2015 - 12/31/2025

Staples is the world’s leading office products and solutions company, with 83,000 associates worldwide and offering more than 1 million products.

Plus, get access to product specialists supporting each category who are prepared to provide you with member-specific pricing and customized online ordering. E&I members also benefit from financial incentives and rebates to support your bottom line.

With decades of experience serving colleges, we make procurement easier. So you can focus on what matters most – your students. Staples successfully implements education customers of all different sizes and complexity quickly and with little to no work for you and your team. You can count on our team of real people to ensure a smooth transition.

Additional Benefits:

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Best-in-Class E-Commerce

Updated online look & feel
Deeper personalization options
Increased self-service tools
Next generation mobile
Buy online and pick up in stores

Customer Service Expertise

Highly trained representatives
One and Done program for resolution on the first call
Direct communication via live person – no robots!
Easy access to specialized representatives in technology, furniture, print & facilities solutions
E-commerce support team
Customer service support lines dedicated to enriching the user experience

Delivery Network

32 national fulfillment centers
Free next-business day shipping for qualifying orders
Desktop delivery options
Flexible delivery options for specific requirements

Innovative Delivery

Logistics optimization
Fleet efficiency practices
Electric & hybrid trucks

Supply Chain Investments in Technology

Improved order accuracy & delivery efficiency
Automated robotic picking technology in fulfillment centers
Upgraded delivery route optimization
Least-cost route systems
Package tracking solutions

Smart-Size Packaging

Custom box size to order size
20% improvement in box utilization
Minimum of 15% less corrugate
60% fewer air pillows
75% of distribution network utilizing smart-size packaging

Environmental Sustainability

Approximately 20,000 environmentally-preferable products
E-commerce intelligence recommends sustainable products
Waste reduction & recycling programs
Strategic consultation & support
Reporting to quantify your campus or department environmental purchases & help identify opportunities for improvement

Supplier Diversity

Track your institution’s purchase of diversity products and calculate your diversity spend percentage through customized reporting.
Diversity One: Strategic alliances with independently owned, operated, and certified diverse businesses. Members can buy directly from diverse suppliers to achieve their diversity spend requirements.
Diversity Two: Staples offers an array of business solutions to help members meet their diversity spend requirements
- Selection of high-quality products manufactured by MBE, WBE, LGBTQ, VBE, and Small Businesses
- Reporting options to help you manage your Diversity Two program

Meet the Staples Family of Brands:

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TRU RED™
From pens engineered to perfectly fit your hand to shredders so quiet you’ll barely hear them work, TRU RED delivers business essentials designed thoughtfully to work beautifully. Learn more.

NXT Technologies™
NXT Technologies offers office essentials such as 12-outlet surge protectors, no-hassle wireless chargers, crackle-free speakerphones, and more. Learn more.

Coastwide Professional™

Every Coastwide Professional™ cleaning product is built to spec and made for efficiency. Because you’ve got a job to do, a team to lead, and a standard to meet. Learn more.

Union & Scale™
Trendy or classic, collaborative or private, a single chair or an entire floor, Union & Scale™ will help you create the right spaces for your team. Learn more.

Perk™
Perk up your workplace with plates, cutlery, TP, sanitizer, and cleaning supplies. Learn more.

Staples Worklife is here to help you keep up with insights and ideas to transform your life at work. Discover the latest trends for the workplace, insights on productivity, and ideas to inspire your team, plus exclusive interviews with today’s trailblazers and more. Subscribe for free today. Employee Safety and Managing High-Demand Items:

Check out the top 10 reasons why you should use the E&I Staples contract.

Did you know?
E&I and Staples also have a contract for Promotional Products.

This competitively solicited contract was based upon RFP #683267, issued by E&I with California State University participating as a public agency partner.

More Information

Please contact your E&I Member Representative or Joseph Castelluccio, Business Development Manager, General Products & Services.

Getting Started

To sign up for our Staples contract, please complete this simple Letter of Participation.

If you are interested in signing up for multiple E&I contracts, please use our EZ Button. You must be registered and logged in to the website to access the EZ Button.

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Ordering Information

Contract Effective Dates :	4/1/2015 -12/31/2025
Contract Renewals :	You must log in to access this information.
Prices/Discounts :	You must log in to access this information.
Place Orders With :	For current Staples customers, contact your local account manager. For others, contact Shannon Bradford at Shannon.bradford@staples.com. Staples is available as part of E&I’s JAGGAER offering.
Federal ID Number :	You must log in to access this information.
Credit Cards Accepted :	American Express, Discover, MasterCard, and Visa
Min. Order :	$50 minimum order required.
Payment Terms :	You must log in to access this information.
Invoicing By :	Staples
Delivery Terms :	You must log in to access this information.
Return Policy :	Members may call Staples customer service to request a return or use the no-hassle online return process. See Staples Quick Guide-Returns. The driver will pick up the return, typically in 1-5 business days. The credit will be issued 24-48 hours after returned product(s) is received.
Claims :	For claims information, please click here.
Warranty :	Click here for warranty information.
Request Literature :	Joseph Castelluccio, Business Development Manager, General Products & Services at jcastelluccio@eandi.org
Contract Number :	CNR01373
RFP Number :	683267
Installation Info :	Installation services are available for furniture and technology. Contact your Staples customer service representative for details.
Note: When placing orders, please identify yourself as an E&I Member. The information contained herein is confidential and proprietary to E&I and its members and is not to be shared with any third party. All pricing and contract terms are strictly confidential and recipients are not authorized to disclose such information to competing suppliers or use it in negotiations with existing or potential suppliers.

Success Stories

The University of Washington Promotes Supplier Diversity with Staples & Guy Brown

Sustainability

Viewpoints Blog Posts

Contract documentation is solely available to E&I members when logged in.
Please log in to view all contract documentation files.

Additional Benefits:

Meet the Staples Family of Brands:

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Getting Started

Related Content

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Ordering Information

Success Stories

Sustainability

Viewpoints Blog Posts