Plus, get access to product specialists supporting each category who are prepared to provide you with member-specific pricing and customized online ordering. E&I members also benefit from financial incentives and rebates to support your bottom line.
Additional Benefits:
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Best-in-Class E-Commerce
Updated online look & feel
Deeper personalization options
Increased self-service tools
Next generation mobile
Buy online and pick up in stores
Customer Service Expertise
Highly trained representatives
One and Done program for resolution on the first call
Direct communication via live person – no robots!
Easy access to specialized representatives in technology, furniture, print & facilities solutions
E-commerce support team
Customer service support lines dedicated to enriching the user experience
Delivery Network
32 national fulfillment centers
Free next-business day shipping
Desktop delivery options
Flexible delivery options for specific requirements
Innovative Delivery
Logistics optimization
Fleet efficiency practices
Electric & hybrid trucks
Supply Chain Investments in Technology
Improved order accuracy & delivery efficiency
Automated robotic picking technology in fulfillment centers
Upgraded delivery route optimization
Least-cost route systems
Package tracking solutions
Smart-Size Packaging
Custom box size to order size
20% improvement in box utilization
Minimum of 15% less corrugate
60% fewer air pillows
75% of distribution network utilizing smart-size packaging
Environmental Sustainability
Approximately 10,000 environmentally-preferable products
Reporting to quantify your campus or department environmental purchases & help identify opportunities for improvement
Meet the Staples Family of Brands:
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TRU RED™ From pens engineered to perfectly fit your hand to shredders so quiet you’ll barely hear them work, TRU RED delivers business essentials designed thoughtfully to work beautifully. Learn more.
NXT Technologies™ NXT Technologies offers office essentials such as 12-outlet surge protectors, no-hassle wireless chargers, crackle-free speakerphones, and more. Learn more.
Coastwide Professional™ Every Coastwide Professional™ cleaning product is built to spec and made for efficiency. Because you’ve got a job to do, a team to lead, and a standard to meet. Learn more.
Union & Scale™ Trendy or classic, collaborative or private, a single chair or an entire floor, Union & Scale™ will help you create the right spaces for your team. Learn more.
Perk™ Perk up your workplace with plates, cutlery, TP, sanitizer, and cleaning supplies. Learn more.
Staples Worklife is here to help you keep up with insights and ideas to transform your life at work. Discover the latest trends for the workplace, insights on productivity, and ideas to inspire your team, plus exclusive interviews with today’s trailblazers and more. Subscribe for free today.
Staples is available as part of E&I’s ESM and JAGGAER offerings.
This competitively solicited contract was based upon RFP #683267, issued by E&I with California State University participating as a public agency partner.
Staples is available as part of E&I’s ESM and JAGGAER offerings.
Federal ID Number :
04-3390816
Credit Cards Accepted :
American Express, Discover, MasterCard, and Visa
Min. Order :
$50 minimum order required.
Payment Terms :
Net 30 Days, unless superseded by applicable law, 1% 10 prompt payment discount (excluding payments made via credit card or procurement card)
Invoicing By :
Staples
Delivery Terms :
Next day shipping for (in stock) orders received by 5:00 pm Monday-Friday desktop delivery available, FOB destination
Return Policy :
Members may call Staples customer service to request a return or use the no-hassle online return process. See Staples Quick Guide-Returns. The driver will pick up the return, typically in 1-5 business days. The credit will be issued 24-48 hours after returned product(s) is received.
Installation services are available for furniture and technology. Contact your Staples customer service representative for details.
Note: When placing orders, please identify yourself as an E&I Member. The information contained herein is confidential and proprietary to E&I and its members and is not to be shared with any third party.
All pricing and contract terms are strictly confidential and recipients are not authorized to disclose such information to competing suppliers or use it in negotiations with existing or potential suppliers.
Contract documentation is solely available to E&I members when logged in. Please log in to view all contract documentation files.
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