Staples is the world’s leading office products and solutions company, with 83,000 associates worldwide and offering more than 1 million products.

This agreement offers every office product you need to succeed including:

  • Office Products
  • Furniture & Related Services
  • Technology Products & Services
  • Facilities Products & Services (Jan/San)
  • Print Products & Services
  • Breakroom Supplies

Staples offers product specialists supporting each of the areas listed above. They are prepared to provide you with customer-specific pricing and customized online ordering. You also have access to a number of financial incentives and rebates to help with your bottom-line.

Staples has tailored solutions for all your needs:

Other benefits available through this contract:

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  • Best-in-class E-Commerce – Updated online look and feel, deeper personalization options, increased self-service tools, next generation mobile, buy online and pick up in store options
  • Customer Service Expertise – Highly trained representatives, first-call resolution commitment, One and Done Program offering resolution on the first call, direct communication via live person (not automated), easy access to specialized representatives in technology, furniture, print and facilities solutions, e-commerce support team and customer service support lines dedicated to enriching the user experience
  • Delivery Network – 32 national fulfillment centers, free next business day shipping, desktop delivery options, flexible delivery options for specific requirements
  • Innovative Delivery – Logistics optimization, fleet efficiency practices, electric and hybrid trucks
  • Supply Chain Investments in Technology – Improved order accuracy and delivery efficiency, automated robotic picking technology in fulfillment centers, upgraded delivery route optimization, least cost routing systems and package tracking solutions
  • Smart-Size Packaging – Custom box size to order size, 20% improvement in box utilization, minimum of 15% less corrugate, 60% fewer air pillows, 75% of distribution network utilizing smart-size packaging, to date
  • Environmental Sustainability – Approximately 10,000 environmentally-preferable products, e-commerce intelligence that recommends sustainable products, waste reduction and recycling programs, strategic consultation and support, reporting to quantify your campus or department environmental purchases and help identify opportunities for improvement

Get tips and insights that will help your institution get things done on the Staples blog.
Staples is available as part of E&I’s ESM and JAGGAER offerings.

Did you know? 
E&I and Staples also have a contract for Promotional Products. Learn more.

This competitively solicited contract was based upon RFP #683267, issued by E&I with California State University participating as a public agency partner.

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Getting Started

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